Closing positions and managing pending orders in the JAFX Terminal: partial close, Close all and Cancel all
You close positions and cancel pending orders in the panel under the chart in the JAFX Terminal. On a phone, select Positions in the bottom bar. Every close is at the market price and can't be undone.
Close one position
- Open the Positions tab.
- Select Close on the position's row. The button changes to Confirm and ✕.
- Select Confirm. ✕ keeps the position open.
On a phone the buttons are Close, then Confirm close or Keep. When it is done, you see "Position #" with the trade's number and "closed".
Close part of a position
- Select Edit on the row. The Manage position window opens.
- Open the Close position tab.
- Type the Lots to close, drag the slider, or select 25%, 50%, 75% or All.
- Check Closing, Stays open and Est. P&L. Est. P&L is an estimate until the close fills.
- Select the close button, for example Close 0.05 lots, then Yes, close. Keep open goes back.
The part you close must be a size the market accepts. If what would stay open is smaller than the market's smallest order, the whole position closes. The window tells you first: "That would leave … lots open, less than the smallest … order, … lots, so all … lots close."
Close several positions at once
- On the Positions tab, select Close all.
- Under Which positions, choose All, Profitable or Losing. Profitable means in profit or at break-even after swap and commission.
- Check the list and the Est. P&L, then confirm.
The positions close one after another. Each row shows "Closing…", then "Closed". If one is refused, its row shows "Not closed:" and the reason. The others still close, and the window stays open on what is left. The notice at the end reads, for example, "Closed 3 positions" or "Closed 2 of 3", followed by the position that stayed open and why.
Edit or cancel a pending order
- Open the Orders tab and select Edit on the order's row. The Edit order window opens.
- Change the Trigger price, Stop loss, Take profit or Expires. The buttons beside the trigger price move it by 10 or 50 pips.
- Select Save changes.
To cancel, select Cancel on the row and then Confirm. You can also select Cancel order in the Edit order window and then Yes, cancel. You see "Order #" with the number and "cancelled".
Cancel all on the Orders tab cancels every pending order, one by one, after you confirm. Your open positions stay as they are. If the market reaches an order's price before its cancellation arrives, the order fills and becomes an open position. The notice at the end says so.
If it doesn't work
| Message | What to do |
|---|---|
| "Cannot close position — not connected to server" or "Cannot cancel order — not connected to server" | Wait for the web trader to reconnect, then try again. |
| "Waiting for a live price: the levels are checked against it before they're saved." | There is no fresh price for this market yet. Try again when prices move. |
| "No changes to apply — Stop Loss / Take Profit are already at those levels" | Nothing was different from the current levels. |
| "Close failed:" or "Cancel failed:" followed by a reason | Check the Positions and Orders tabs before you try again. |
To change a stop loss or take profit, see Web trader orders, charts, portfolio and account statements.
We are available 24/7 via live chat or email (support@jafx.com).
Trading leveraged derivatives with JAFX carries a high risk of losing money rapidly. It is not suitable for everyone.
Was this article helpful?
Thank you for telling us.