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How to withdraw EURC: Solana, Ethereum or Base

Updated 13 November 2026

You can withdraw EURC from your JAFX wallet on three networks: Solana, Ethereum or Base. Choose the network that your own EURC wallet can receive on. Then paste an address for EURC on that same network.

The networks JAFX sends EURC on

Coin Networks you can choose
EURC Solana, Ethereum, Base

Your receiving wallet or exchange must support EURC on the network you pick. If you are not sure, check with your wallet provider before you withdraw. For the other coins and networks, see Which cryptocurrencies and networks can I withdraw to?

Step by step on the Withdraw page

Withdrawals are always paid from a wallet. If your money is in a trading account, move it to a wallet first. See How to withdraw money that is in my trading account.

  1. Sign in to the client portal at app.jafx.com and go to Withdraw.
  2. Under From wallet, choose the wallet to pay from.
  3. Under Coin or network, choose EURC and the network: Solana, Ethereum or Base.
  4. Paste your EURC address into the address field. Its label names the network, for example Wallet address (Base network).
  5. Enter the amount. Under the field the form shows "Available" and "Min". MAX fills in your full available balance.
  6. Click Request withdrawal.

Your withdrawal then shows as Pending until it is approved and sent.

The address to use: same coin, same network

  • Use an address that can receive EURC on the network you chose. An address on another network is not the same, even for the same coin.
  • Ethereum and Base addresses look the same. The form cannot tell from the address alone which network your wallet expects. Check that your wallet is set to receive EURC on the network you selected.
  • In your own wallet, open the option to receive EURC, choose the matching network, and copy the address.
  • Copy and paste the address. Do not type it by hand.
  • Check it before you submit. A payment on a blockchain cannot be reversed.

The messages and warnings the form shows

Message What it means
"We send on the <network> network: use an address that can receive <coin> there. Money sent to an address on another network is lost." A reminder shown when you choose EURC on a network. Check your address matches it.
"Please provide a valid <network> address" The address is not in the right format for that network. See "Please provide a valid address": why my withdrawal address is refused.
"Minimum amount for … is …" The amount is below the minimum for this method.
"Amount exceeds the available balance." The wallet does not hold that much.
"You can withdraw up to $X more today. Verify your identity to remove the limit." Your account is unverified, and this is what is left of today's limit.
"Daily withdrawal limit reached" / "You have reached the daily withdrawal limit for unverified accounts." You have reached today's limit. See "Daily withdrawal limit reached": the $4,000 limit for unverified accounts.
"Nothing to withdraw yet" Your wallets hold no money.
"We didn't get an answer in time, so we can't tell whether your … request went through." Check your recent withdrawals before you try again, so you don't request it twice.

The form checks only the format of the address. A valid address that is not yours is accepted and paid.

Limits, fees and how long it takes

  • Minimum: the equivalent of $10 per withdrawal. Maximum: there is none. The Withdraw page shows the limits for the method you choose.
  • Unverified accounts: up to $4,000 a day (USD equivalent). Verifying your identity removes the limit. See How to verify your account (KYC).
  • Network fee: JAFX pays the network fee on withdrawals. For more, see Withdrawal fees: what JAFX charges and who pays the network fee.
  • Time: Withdrawals are usually processed within minutes, but we advise allowing up to 24 hours in case any additional security checks are needed. Once it is sent, a crypto withdrawal may take a short time on the network to reach your wallet.

Following the withdrawal and what to do if something looks wrong

Open History and click the withdrawal.

  • Pending: "Your withdrawal is waiting for JAFX to approve it and send the payment." While it can still be cancelled, the page says "This withdrawal is still pending. You can cancel it until it's sent." and shows Cancel withdrawal. See How to cancel a withdrawal.
  • Finished: the withdrawal has been sent to the address you gave. Once the payment has a network confirmation, View Confirmations on the withdrawal's page shows the transaction hash, which you can look up on a block explorer for the network you chose.
  • Rejected or Cancelled: see Why was my withdrawal rejected? or Why was my withdrawal cancelled?

If you entered the wrong address or network, act quickly:

If it shows Finished but has not arrived, see My withdrawal says Finished but hasn't arrived in my wallet.

If you need help, contact us:

  • Live chat: press the Chat button in the portal. You talk to a real person, 24/7.
  • Email: write to support@jafx.com from your registered email address.

Include the transaction ID. We never ask for your password, your 2FA code or any one-time code.

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