How to withdraw Solana (SOL)

Updated 13 November 2026

JAFX sends SOL on the Solana network only. You request the withdrawal on the Withdraw page of the client portal at app.jafx.com. You need your own wallet address on the Solana network that can receive SOL.

The networks JAFX sends SOL on

SOL is paid out on one network: Solana. When you choose SOL in the form, the network is Solana.

Other coins can be sent on other networks. See Which cryptocurrencies and networks can I withdraw to?

Step by step on the Withdraw page

Withdrawals are always paid from one of your wallets (USD Wallet, EUR Wallet, GBP Wallet or Bitcoin Wallet). If your money is in a trading account, move it to a wallet first. See How to withdraw money that is in my trading account.

Sign in at app.jafx.com and open Withdraw.
Under From wallet, choose the wallet to pay from.
Under Coin or network, choose SOL on the Solana network.
Paste your SOL address into Wallet address (Solana network).
Enter the amount. The form shows "Available" and "Min" under the field. MAX fills in your full available balance.
Click Request withdrawal.

Your withdrawal then shows as Pending until it is approved and sent.

The address to use: same coin, same network

Use an address on the Solana network that can receive SOL.
To find it, open your own crypto wallet, choose the option to receive SOL on Solana, and copy the address.
Copy and paste the address. Do not type it by hand.
Check it before you submit. A payment on a blockchain cannot be reversed. JAFX can only pay to the address you enter.

The messages and warnings the form shows

Message	What it means and what to do
"We send on the Solana network: use an address that can receive SOL there. Money sent to an address on another network is lost."	A reminder shown when you choose SOL. Make sure your address is a Solana address for SOL.
"Please provide a valid Solana address"	The address is not in a valid Solana format. Copy it again from your wallet. See "Please provide a valid address": why my withdrawal address is refused.
"Amount exceeds the available balance."	Enter an amount no higher than the wallet holds.
"Minimum amount for … is …"	The amount is below the minimum. Enter a higher amount.
"Nothing to withdraw yet"	Your wallets hold no money. If it is in a trading account, transfer it to a wallet first.
"We didn't get an answer in time, so we can't tell whether your withdrawal request went through."	Check your recent withdrawals before you try again, so you don't request it twice.

The form checks only that the address is in the right format. A valid Solana address that is not yours is accepted and paid.

Limits, fees and how long it takes

Per withdrawal: the minimum is the equivalent of $10. There is no maximum. The page shows the limits for the method you choose.
Unverified accounts: you can withdraw up to $4,000 a day (USD equivalent). The form shows "You can withdraw up to $X more today. Verify your identity to remove the limit." At the limit you see "You have reached the daily withdrawal limit for unverified accounts." See "Daily withdrawal limit reached": the $4,000 limit for unverified accounts.
Network fee: JAFX pays the Solana network fee for your withdrawal. See Withdrawal fees: what JAFX charges and who pays the network fee.
Time: Withdrawals are usually processed within minutes, but we advise allowing up to 24 hours in case any additional security checks are needed.

Following the withdrawal and what to do if something looks wrong

Open History in the portal and click the withdrawal.
Pending means it is waiting for JAFX to approve it and send the payment.
Finished means it has been approved and sent to your address. Once the payment has a network confirmation, View Confirmations on the withdrawal's page shows the transaction hash, which you can look up on a Solana block explorer.

You can cancel the withdrawal yourself while it is still Pending, for example if you made a mistake. You can do this while the page shows "This withdrawal is still pending. You can cancel it until it's sent." and the Cancel withdrawal button. See How to cancel a withdrawal. A withdrawal that has been sent cannot be cancelled.

More help: - See Why is my withdrawal still pending? - See My withdrawal says Finished but hasn't arrived in my wallet - See I sent my withdrawal to the wrong wallet address

You can contact us 24/7 by live chat (the Chat button in the portal) or by email at support@jafx.com from your registered email address. Include the transaction ID. We never ask for your password or a 2FA code.

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