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How to withdraw USDT (Tether): Tron, Ethereum or Solana

Updated 13 November 2026

You withdraw USDT from one of your wallets on the Withdraw page of the client portal at app.jafx.com. JAFX sends USDT on the Tron, Ethereum or Solana network. Choose the network that the wallet receiving your USDT supports.

The networks JAFX sends USDT on

  • Tron
  • Ethereum
  • Solana

All three can be used for withdrawals. Pick the one your receiving wallet or exchange accepts USDT on. If you are not sure, check its option for receiving USDT before you start.

For the other coins and their networks, see Which cryptocurrencies and networks can I withdraw to?

Step by step on the Withdraw page

Withdrawals are always paid from a wallet. If your money is in a trading account, move it to a wallet first. See How to withdraw money that is in my trading account.

  1. Sign in at app.jafx.com and go to Withdraw.
  2. Under From wallet, choose the wallet to pay from.
  3. Under Coin or network, choose USDT and the network: Tron, Ethereum or Solana.
  4. In your own crypto wallet, open the option for receiving USDT on that same network. Copy the address.
  5. Paste it into Wallet address. The label names the network you chose, for example "Wallet address (Ethereum network)".
  6. Enter the amount. Under the field you see "Available" and "Min". MAX fills in your full available balance.
  7. Click Request withdrawal.

Your withdrawal is then Pending until it is processed.

The address to use: same coin, same network

  • Use an address that can receive USDT on the network you chose. An address for another coin or another network is not the right one.
  • Copy and paste the address. Do not type it by hand. Addresses are long and easy to get wrong.
  • Check it before you submit. A payment on a blockchain cannot be reversed. JAFX can only send to the address you give.

The messages and warnings the form shows

When you choose USDT on a network, the form reminds you:

"We send on the <network> network: use an address that can receive <coin> there. Money sent to an address on another network is lost."

Message What to do
"Please provide a valid <network> address" The address is not in the right format for that network. Copy it again from your wallet's option for receiving USDT on the network you chose. See "Please provide a valid address": why my withdrawal address is refused.
"Minimum amount for … is …" Enter at least the minimum shown.
"Amount exceeds the available balance." Enter an amount no higher than the wallet holds.
"Daily withdrawal limit reached" / "You have reached the daily withdrawal limit for unverified accounts." See "Daily withdrawal limit reached": the $4,000 limit for unverified accounts.
"Nothing to withdraw yet" Your wallets are empty. If your money is in a trading account, transfer it to a wallet first.
"We didn't get an answer in time, so we can't tell whether your withdrawal request went through." Check your recent withdrawals before you try again, so you do not request it twice.

For every message on this page, see Messages on the Withdraw page and what to do about each.

Limits, fees and how long it takes

  • Minimum: the equivalent of $10. Maximum: none. The Withdraw page shows the limits for the method you choose.
  • Unverified accounts: up to $4,000 a day (USD equivalent). Verifying your identity removes the limit. See How to verify your account (KYC).
  • Network fee: JAFX pays the network fee on your withdrawal. See Withdrawal fees: what JAFX charges and who pays the network fee.
  • Time: Withdrawals are usually processed within minutes, but we advise allowing up to 24 hours in case any additional security checks are needed. After that, the network delivers the USDT to your wallet.

Following the withdrawal and what to do if something looks wrong

  1. Go to History and click the withdrawal.
  2. Check its status: - Pending: your request is waiting to be processed and sent. - Finished: your withdrawal has been sent to the address you gave. - Rejected or Cancelled: nothing was sent.
  3. Under More details you find the Transaction ID, the reference to quote when you contact us. Once the payment has a network confirmation, View Confirmations shows the transaction hash, which you can look up on a block explorer for its network.

Wrong address or network, still Pending? You can cancel it yourself. The withdrawal's page says "This withdrawal is still pending. You can cancel it until it's sent." Click Cancel withdrawal, then confirm in the dialog "Cancel this withdrawal?". The money stays in your wallet: it never left. Then request a new withdrawal with the correct address. If the button is not shown, contact us at once. See How to cancel a withdrawal.

Already sent? See I sent my withdrawal to the wrong wallet address.

Finished, but not in your wallet? See My withdrawal says Finished but hasn't arrived in my wallet.

Pending for longer than expected? See Why is my withdrawal still pending?

To contact us, use live chat (the Chat button in the portal, answered by a real person) or email support@jafx.com from your registered email address. Include the transaction ID. We never ask for your password or a 2FA code.

We are available 24/7 via live chat or email.

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